Techs4Biz Privacy Statement

Last Updated: April 2018

Your privacy is very important to us. This privacy statement explains what personal data Techs4Biz collects from you and how we use that data, through our interactions with you and through our products.

Techs4Biz offers a range of software products, and this statement applies to Techs4Biz’s interactions with you and the Techs4Biz products.

Cookies

Most Tecsh4Biz sites and software use “cookies”, small text files that can be read by a web server in the domain that put the cookie on your hard drive. We may use cookies to store your preferences and settings, help you with signing in, and analyse site operations.

Data That We Collect

Techs4Biz collects data to operate effectively and provide you the best experiences with our products. You provide some of this data directly, such as when you create a Pervidi account, register for a Techs4Biz event, upload a document, sign up for our services, or contact us for support.  We get some of it by recording how you interact with our products by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your device. We may also obtain data from third parties.

Data about Usage of Techs4Biz Products or Services is automatically collected when you use and interact with our Services, including metadata, log files, cookie/device IDs and location information. This information includes specific data about your interactions with the features and content contained within Techs4Biz Products, Internet Protocol (IP) address, browser type and settings, the date and time the services were used, information about browser configuration and plugins, language preferences and cookie data, information about devices accessing the services, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and error data, and some of this data collected might be capable of and be used to approximate your location.

How We Use Personal Data

Techs4Biz uses the data we collect to operate our business and provide you the products we offer, which includes using data to improve our products and personalise your experiences. We also may use the data to communicate with you, for example, informing you about your account, software updates and product information.

We do not share data with 3rd party companies.  In the future, if we start sharing data, we will seek your consent as necessary to complete any transaction or provide any product you have requested or authorised. We may share data with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our products; and to protect the rights or property of Techs4Biz.

You can always choose whether you wish to receive promotional emails, telephone calls and postal mail from Techs4Biz. You can also opt out from receiving interest-based communications or advertising from Techs4Biz.

Cookies & Similar Technologies

Techs4Biz uses cookies (small text files placed on your device) and similar technologies to provide our software, websites and online services and to help collect data. Cookies allow us, among other things, to store your preferences and settings; enable you to sign-in; combat fraud; and analyse how our websites and online services are performing. Techs4Biz apps may use other identifiers for similar purposes.

You have a variety of tools to control cookies, including browser controls to block and delete cookies and controls from some third-party analytics service providers to opt out of data collection. Your browser and other choices may impact your experiences with our products.

Many Techs4Biz products are intended for use by organisations and are administered to you by your organisation. Your use of Techs4Biz products may be subject to your organisation’s policies, if any. If your organisation is administering your use of the Techs4Biz products, please direct your privacy enquiries to your administrator. Techs4Biz is not responsible for the privacy or security practices of our customers, which may differ from those set forth in this privacy statement.

If you use an email address provided by an organisation you are affiliated with, such as an employer, to access Techs4Biz services, the owner of the domain (e.g. your employer) associated with your email address may: (i) control and administer your Techs4Biz online services account and (ii) access and process your data, including the contents of your communications and files.

With a Techs4Biz account, you can sign into Techs4Biz products, as well as those of select Techs4Biz Partners. Signing into your account enables improved personalisation, provides seamless and consistent experiences across products and devices, permits you to access and use cloud data storage, and enable other enhanced features and settings.  When you sign into your account to access a product, we create a record of that sign in.

Other Important Privacy Information

When a customer tries, purchases, uses or subscribes to Techs4Biz Products, or obtains support for such products, Techs4Biz collects data to provide the service, including uses compatible with providing the service, provide the best experiences with our products, operate our business and communicate with the customer. For example:

  • When a customer engages with a Techs4Biz sales representative, we collect the customer’s name and contact data, along with information about the customer’s organisation, to support that engagement.
  • When a customer interacts with a Techs4Biz support professional, we collect Device and Usage data or error reports to diagnose and resolve problems.
  • When a customer pays for products, we collect contact and payment data to process the payment.
  • When a customer receives communications from Techs4Biz, we use data to personalise the content of the communication.

We reserve the right to modify this Privacy Statement at any time. If we decide to change our Privacy Statement, we will post those changes to this Privacy Statement and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this Privacy Statement, we will notify you here, by email, or by means of a notice on our home page, at least thirty (30) days prior to the implementation of the changes.

If you have any questions, concerns or complaints about our Privacy Statement, our practices or our services, you may contact our Office by email at support@techs4biz.com.